Want to know how to speak up instead of shut down, face challenges head-on instead of run the other way, and keep your cool even when others don’t? Talking on Eggshellsshows you how. This inspiring book shares everyday character-building situations and offers examples of what to say and not to say so you’ll never be tongue-tied or tongue-twisted again. Sam Horn’s relatable, real-life stories and energizing, instantly usable insights will help you think on your feet, reduce stress, and deal more proactively and diplomatically with bosses, coworkers, customers, friends, family members, partners, children, even that date who just ghosted you. You’ll love this go-to guide for clearly communicating what you want and need to get the results you desire and deserve.
Reviews with the most likes.
This is a great book if you have communication boundaries that need upheld OR if you are some kind of customer/public service type of job. There is a helpful review after the end of each chapter.
I liked this book a lot - unfortunately I had to stop and start it so often most of it I seem to already have forgotten. This is in the re-read category for me.