Ratings17
Average rating4.2
How to give feedback, but also how to receive it. Very repetitive throughout the book. TL;DR: Feedback can come in the form of appreciation, evaluation, or coaching. The task of the recipient is to learn to separate one from the other. There are some techniques explained on how to go from “this is wrong” to “explain to me” without tragedies and conflicts.
It's definitely worth a skim through or a read, but do not get the audiobook. It's horrendously produced.
A surprisingly detailed book on receiving feedback well
The book covers the many aspects of receiving feedback well with elaborate detail. I want to say “complete” detail, but I don't know what I don't know.
Starting with the three triggers we deal with in receiving feedback, the book dives deep into various perspectives around the triggers related to the truth we believe, our relationships, and how we identify ourselves. Each of these aspects are illustrated brilliantly, and hilariously, with clear examples. It is tempting to build a list of all the lists contained in this book (I'm sure someone has already done this).
Finally, this is one of the books that tells you what you already know and it is all the more poignant for it.