Why Government Is Failing in the Digital Age and How We Can Do Better
Ratings10
Average rating3.9
Seemed very interesting, but a major part of the book was explaining exactly why it is so hard to reform government software, and in the current climate, it made it too depressing to read. Maybe I'll revisit later.
Quite a good examination of why technical projects in government fail. I shook my head and sighed a lot recognizing discussions, mindsets, etc., that I've encountered too. The author connects to a lot of useful examples and even some methodologies, but ultimately this is a book that seeks to inspire further research rather than provide a practical starter kit. That's not a bad thing — the book introduces the reader to user-/human-centered design, agile methods, and on a simpler level the idea that traditional process is not always the best process.