Why Government Is Failing in the Digital Age and How We Can Do Better
Ratings8
Average rating3.9
Quite a good examination of why technical projects in government fail. I shook my head and sighed a lot recognizing discussions, mindsets, etc., that I've encountered too. The author connects to a lot of useful examples and even some methodologies, but ultimately this is a book that seeks to inspire further research rather than provide a practical starter kit. That's not a bad thing — the book introduces the reader to user-/human-centered design, agile methods, and on a simpler level the idea that traditional process is not always the best process.