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Customer Empathy

Customer Empathy

A radical intervention in customer experience management and design

By
Alex Allwood
Alex Allwood

List

80 books

Business

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Traction: A Startup Guide to Getting Customers
Traction
The Fourth Industrial Revolution
Digital Fluency: Understanding the Basics of Artificial Intelligence, Blockchain Technology, Quantum Computing, and Their Applications for Digital Transformation
Building the Agile Business through Digital Transformation: How to Lead Digital Transformation in Your Workplace
The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business
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List

38 books

Product Development

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Psychology of Everyday Things
Inspired: How to Create Tech Products Customers Love
Hooked: How to Build Habit-Forming Products
The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
User Story Mapping
Running Lean: Iterate from Plan A to a Plan That Works
Don't Make Me Think, Revisited