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Crucial Confrontations

Crucial Confrontations

Tools for Resolving broken promises, violated expectations, and bad Behavior

By
Tom (FRW) Patterson, Kerry (EDT)/ Grenny, Joseph/ McMillan, Ron/ Switzler, Al/ Peters
Tom (FRW) Patterson, Kerry (EDT)/ Grenny, Joseph/ McMillan, Ron/ Switzler, Al/ Peters

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