Leonard A. Schlesinger
Leonard A. Schlesinger has written at least 4 books. Their most popular book is What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms with 1 save with an average rating of -⭐.
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms
ByJames L. Heskett,W. Earl Sasser,+1 more
2015 • 1 Reader • 275 pages
The Service Profit Chain
ByJames L. Heskett,W. Earl Sasser,+1 more
1990 • 1 Reader • 301 pages
Just Start
ByLeonard A. Schlesinger,Charles F. Kiefer
2012 • 224 pages
Just Start: Take Action, Embrace Uncertainty, Create the Future
ByLeonard A. Schlesinger,Charles F. Kiefer
2012 • 224 pages