Stefan

Starts out VERY basic. Later chapters only deal with educating staff of dangerous practices - so anyone that expects more sophisticated technical knowledge will find none whatsoever.

Nice little excurse with good practical explanations but little actual usecases in every-day life.

The book is mostly a biography of the company itself with not a lot of universally applicable insights.

The most important ones are really general like:

• Customer orientation and thriving for excellence
• Writing Public Relations text and FAQ first before actually building anything for a new product (therefore the title of the book)

Well researched book with lots of smart interpretations where evidence is missing or sparse.

Way too long for too little real content. But interresting fusion of fiction and fact by creating an alternate universe - I'm clearly not used to fiction literature.

Also topically too focused on "high school age" problems and educational bureacracy.

Well written, many excurses to different topics. David Foster Wallace really dabbled in a lot of different topics and demographics in the making of this classic - which in large parts should be representative of his real life's experiences when growing up.