When to Rob a Bank

Key takeaways:

- I love reading books that challenge assumptions I hold. This book had page after page of research that made me think twice. Very fun and engaging.
- I particularly liked the section about mail that gets delivered without postage. The cost of perfectly ensuring every letter has a stamp is too high compared to the missed revenue on those few letters that make it through. In business, you need to make sure the effort is worth the end result and be okay with recognizing sometimes it's better to let things slide.
- I liked the chapter about tenure, veganism, and the review of the ‘Good to Great' companies.