Under the Whispering Door

I always include major spoilers (hidden), to help with my memory  issues. Read them at your peril! 

Man with many failings is collected by a reaper after his death, and taken to a café in some woods, where souls go to pass on when they are ready. The living humans visiting the café are not aware of the souls or of the café's real purpose. He meets the owner His eventual love interest and  the owner's dad who it turns out has not passed on because his son is not ready to cope without him. Souls are not allowed to leave the café except by the trap door in the roof, which is the door to the afterlife . One previous soul has run away and is deteriorating. The hero helps to bring him back into the fold . At the end the hero is restored to life and will remain to love and assist the café manager (I think forever)