The Checklist Manifesto: How to Get Things Right

Simple, inexpensive, reliable tool that can eliminate a huge percentage of your problems. Sounds like good ROI. Why, then, is it so hard to get people to adopt checklists? Gawande has some ideas, but more importantly he offers proof upon proof – in his gentle, convincing style – of just how well checklists can work in real-world situations. This is important stuff.