Ratings2
Average rating4
I haven't quite finished this book yet, but I believe I've read enough to give a solid review. As a communication scholar I was intrigued by this book and was not disappointed. Battistella gives so many wonderful examples and dissects all of them in an insightful, unbiased, and thorough manner. I've really enjoyed reading about the many successful and failed public apologies throughout history. He draws his ideas from so many different disciplines that the reader truly feels as if he/she is getting a very comprehensive guide to public apologies. In addition to being an excellent book for communication scholars, linguists, and sociologists there is a fun historical element to the book as well for those who enjoy history and politics.