How to End Entitlement and Create a Culture of Accountability, Purpose, and Profit
Ratings1
Average rating4
The premise of this book is right on target. The author is right in emphasizing that ownership is thinking and cultivated in the organization culture. Having said that, I felt that the book lacked examples I could directly relate to. There are numerous examples about various kinds of organizations and it's not a stretch to interpolate for my needs but the book doesn't give that and it doesn't seem trivial to do that.