Conversational Design
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25 primary books#25 in A Book Apart
A Book Apart is a 25-book series with 25 released primary works first released in 2010 with contributions by Jeremy Keith, Dan Cederholm, and Erin Kissane.
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It is really hard to make a UI feel like a human talking to another human – which is what every app essentially does! This book does a great job of showing the how to communicate to the user in the user's own language! Love!
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