better

I loved this book. It took me a long time to get through it but that was not because it wasn't good, I just kept getting detracted.
I think it would be good for anyone in the medical profession to help us analyze how we can improve care.
I think it would be good for non-medical individuals to read as well so they understand the challenges and how they can get better care.
I'd recommend it to anyone, who cares about their health or health of others.

I was fascinated from the beginning with this book of essays about health and medicine. The first essay talked about the importance of doctors washing their hands. Gosh, we all know that, right? We know how absolutely essential it is. Well, get this: doctors don't do it. And when they do do it, they don't do it enough. Mind staggering. And the rest of the chapters were just as good.

Although it was mostly about processes in medicine, the message was clear: excellence can be achieved by constant desire and action for improvement.