Philip B. Crosby

Philip B. Crosby

Philip B. Crosby has written at least 2 books. Their most popular book is Quality Without Tears: The Art of Hassle-Free Management with 1 save with an average rating of -⭐.

Quality Without Tears: The Art of Hassle-Free Management
Quality Is Free: The Art of Making Quality Certain
Philip Crosby's reflections on quality