Philip B. Crosby
Philip B. Crosby has written at least 2 books. Their most popular book is Quality Without Tears: The Art of Hassle-Free Management with 1 save with an average rating of -⭐.
Quality Without Tears: The Art of Hassle-Free Management
ByPhilip B. Crosby
1981 • 1 Reader • 224 pages
Quality Is Free: The Art of Making Quality Certain
ByPhilip B. Crosby
1979 • 1 Reader • 288 pages
Philip Crosby's reflections on quality
ByPhilip B. Crosby