Fred Reichheld

Fred Reichheld

Fred Reichheld has written at least 5 books. Their most popular book is The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World with 2 saves with an average rating of 4⭐.

The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review
Winning on Purpose: The Unbeatable Strategy of Loving Customers
The Ultimate Question
Winning on Purpose