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The Business of Belonging: How to Build Communities That Grow the Bottom Line
The Business of Belonging: How to Build Communities That Grow the Bottom Line
  • David Spinks
4.5-
The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises
The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises
  • Jeff Toister
0-
Customer Experience 3
Customer Experience 3
    0-
    Winning Her Business: How to Transform the Customer Experience for the World's Most Powerful Consumers
    Winning Her Business: How to Transform the Customer Experience for the World's Most Powerful Consumers
    • Bridget Brennan
    0-
    Cover 0

    The Convenience Revolution

    The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
    • Shep Hyken
    0-
    Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
    Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
    • Chip R. Bell
    0-
    Linchpin
    Linchpin
    • Seth Godin
    3.37-
    The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability
    The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability
    • Martin Newman
    0-
    The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
    The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
    • Shep Hyken
    0-
    Cover 1

    Customer Experience Management Field Manual

    Customer Experience Management Field Manual: The Guide For Building Your Top Performing CX Program
    • Jeff Sheehan
    0-
    Trải nghiệm khách hàng xuất sắc
    Trải nghiệm khách hàng xuất sắc
    • Nguyen Duong
    33.0
    Purple cow
    Purple Cow
    • Seth Godin
    3.75-
    Cover 7

    The Business of Belonging

    The Business of Belonging: How to Make Community your Competitive Advantage
    • David Spinks
    4.5-
    The Practice: Shipping Creative Work
    The Practice: Shipping Creative Work
    • Seth Godin
    3.67-
    Cover 4

    Customer Understanding

    Customer Understanding: Three Ways to Put the "Customer" in Customer Experience
    • Annette Franz
    0-
    Cover 3

    Customer Empathy

    Customer Empathy: A radical intervention in customer experience management and design
    • Alex Allwood
    0-
    Traction
    Traction
    • Gino Wickman
    4.07-
    Digital Fluency: Understanding the Basics of Artificial Intelligence, Blockchain Technology, Quantum Computing, and Their Applications for Digital Transformation
    Digital Fluency: Understanding the Basics of Artificial Intelligence, Blockchain Technology, Quantum Computing, and Their Applications for Digital Transformation
    • Volker Lang
    0-
    Traction: A Startup Guide to Getting Customers
    Traction: A Startup Guide to Getting Customers
    • Gabriel Weinberg
    • Justin Mares
    4.04-
    Chủ Nghĩa Khắc Kỷ: Phong Cách Sống Bản Lĩnh Và Bình Thản
    Chủ Nghĩa Khắc Kỷ: Phong Cách Sống Bản Lĩnh Và Bình Thản
    • William B. Irvine
    • Nhóm Tâm lý học Tội phạm (Translator)
    0-
    The Fourth Industrial Revolution
    The Fourth Industrial Revolution
    • Klaus Schwab
    3.4-
    Building the Agile Business through Digital Transformation: How to Lead Digital Transformation in Your Workplace
    Building the Agile Business through Digital Transformation: How to Lead Digital Transformation in Your Workplace
    • Neil Perkin
    0-
    Longitude: The True Story of a Lone Genius Who Solved the Greatest Scientific Problem of his Time
    Longitude: The True Story of a Lone Genius Who Solved the Greatest Scientific Problem of His Time
    • Dava Sobel
    4.04-
    Predictably Irrational: The Hidden Forces That Shape Our Decisions
    Predictably Irrational: The Hidden Forces That Shape Our Decisions
    • Dan Ariely
    4.044.0
    Atomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones
    Atomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones
    • James Clear
    4.21-
    Flow: The Psychology of Optimal Experience
    Flow: The Psychology of Optimal Experience
    • Mihaly Csikszentmihalyi
    4.08-
    What You Do Is Who You Are: How to Create Your Business Culture
    What You Do Is Who You Are: How to Create Your Business Culture
    • Ben Horowitz
    3.78-
    The Making of a Manager
    The Making of a Manager
    • Julie Zhuo
    4.16-
    Strong Product People
    Strong Product People
    • Petra Wille
    0-
    Escaping the Build Trap
    Escaping the Build Trap
    • Melissa Perri
    4.16-
    Product-Led Growth
    Product-Led Growth
    • Wes Bush
    4.25-
    Empowered: Ordinary People, Extraordinary Products
    Empowered: Ordinary People, Extraordinary Products
    • Marty Cagan
    • Chris Jones
    3.92-
    Dare to Lead
    Dare to Lead
    • Brené Brown
    3.99-
    Hooked: How to Build Habit-Forming Products
    Hooked: How to Build Habit-Forming Products
    • Nir Eyal
    3.91-
    Don't Make Me Think, Revisited
    Don't Make Me Think, Revisited
    • Krug Steve
    4.12-
    Running Lean: Iterate from Plan A to a Plan That Works
    Running Lean: Iterate from Plan A to a Plan That Works
    • Ash Maurya
    3.82-
    Cracking the PM Interview
    Cracking the PM Interview
    • Gayle Laakmann McDowell
    • Jackie Bavaro
    3.72-
    Good Strategy Bad Strategy
    Good Strategy Bad Strategy
    • Richard Rumelt
    3.89-
    The Mythical Man-Month: Essays on Software Engineering
    The Mythical Man-Month: Essays on Software Engineering
    • Frederick P. Brooks Jr.
    3.99-
    The Lean Product Playbook
    The Lean Product Playbook
    • Dan Olsen
    4.67-