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The Business of Belonging: How to Build Communities That Grow the Bottom Line
The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises
Customer Experience 3
Winning Her Business: How to Transform the Customer Experience for the World's Most Powerful Consumers
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The Convenience Revolution

Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions
Linchpin
The Power of Customer Experience: How to Use Customer-centricity to Drive Sales and Profitability
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists
Cover 1

Customer Experience Management Field Manual

Trải nghiệm khách hàng xuất sắc
Purple cow
Cover 7

The Business of Belonging

The Practice: Shipping Creative Work
Cover 4

Customer Understanding

Cover 3

Customer Empathy

Traction
Digital Fluency: Understanding the Basics of Artificial Intelligence, Blockchain Technology, Quantum Computing, and Their Applications for Digital Transformation
Traction: A Startup Guide to Getting Customers
Chủ Nghĩa Khắc Kỷ: Phong Cách Sống Bản Lĩnh Và Bình Thản
The Fourth Industrial Revolution
Building the Agile Business through Digital Transformation: How to Lead Digital Transformation in Your Workplace
Longitude: The True Story of a Lone Genius Who Solved the Greatest Scientific Problem of his Time
Predictably Irrational: The Hidden Forces That Shape Our Decisions
Atomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones
Flow: The Psychology of Optimal Experience
What You Do Is Who You Are: How to Create Your Business Culture
The Making of a Manager
Strong Product People
Escaping the Build Trap
Product-Led Growth
Empowered: Ordinary People, Extraordinary Products
Dare to Lead
Hooked: How to Build Habit-Forming Products
Don't Make Me Think, Revisited
Running Lean: Iterate from Plan A to a Plan That Works
Cracking the PM Interview
Good Strategy Bad Strategy
The Mythical Man-Month: Essays on Software Engineering
The Lean Product Playbook
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